Privacy Policy
We believe privacy is a right. Here is exactly what we collect, why, and how we protect it.
🔒 Short version: We do not require you to create an account. We do not sell your personal data. We use minimal analytics to improve the product.
Who We Are
Visa Search is operated by Altoglobe Inc. ("we", "us", "our"). This Privacy Policy explains how we handle information when you use our website at thevisasearch.com.
Questions about this policy? Contact our privacy team at contact@thevisasearch.com.
What We Collect
Information you provide directly
Visa Search does not require you to create an account or provide any personal information to use the service. If you contact us by email, we will retain your email address and the content of your message solely to respond to your inquiry.
Information collected automatically
When you visit our website, we may automatically collect:
- Usage data — pages visited, search queries (nationality and destination selections), time spent on pages, and referring URLs.
- Device and browser data — browser type, operating system, screen resolution, and device type.
- IP address — used for approximate geolocation (country-level) and security purposes. We do not store full IP addresses beyond 24 hours.
Cookies and local storage
We use essential cookies to operate the website (e.g. session management). We may use analytics cookies to understand how visitors use our service. If you consent, we also use Google AdSense advertising cookies to display personalised advertisements.
You can control cookie preferences through the consent banner shown on your first visit, or through your browser settings. Withdrawing consent will prevent advertising cookies from being set.
Advertising
We use Google AdSense to display advertisements on this website. Google AdSense may use cookies and web beacons to serve ads based on your prior visits to this and other websites. You may opt out of personalised advertising by visiting Google's Ad Settings.
Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the internet. For more information, see Google's Privacy Policy and the IAB Transparency and Consent Framework.
How We Use Your Information
- To operate and improve the Visa Search platform
- To understand which visa routes are most searched (aggregate, anonymised)
- To respond to support and feedback emails
- To detect and prevent fraudulent or abusive traffic
- To comply with legal obligations
We do not use your data to build individual profiles, serve targeted advertising, or sell data to third parties.
Analytics
We use privacy-respecting analytics tools to understand how our site is used in aggregate. Where possible, we anonymise IP addresses and avoid storing personally identifiable information in analytics systems.
We do not use Google Analytics. We prefer tools that are data-minimisation compliant.
Third-Party Services
We use the following third-party infrastructure:
- Google AdSense — advertising platform. Subject to Google's Privacy Policy.
- Railway — cloud database hosting (PostgreSQL). Data is stored in Railway's infrastructure.
- Vercel — website hosting and CDN. Vercel may collect server access logs.
- Affiliate partners — if you click an affiliate link (e.g. travel insurance), you will be subject to that third party's privacy policy.
Data Retention
We retain anonymised analytics data for up to 24 months. Email correspondence is retained for up to 12 months after resolution. We do not retain personal data beyond what is necessary.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at contact@thevisasearch.com. We will respond within 30 days.
Children's Privacy
Visa Search is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately.
Security
We use industry-standard security practices including HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date. For material changes, we will provide a more prominent notice.
Contact Us
Altoglobe Inc.
Privacy enquiries: contact@thevisasearch.com
General contact: contact@thevisasearch.com